Ethical Statement

All of our relationship and psychosexual counselors hold professional qualifications, as well as further training in online therapy, and work to the highest ethical standards. We will respect your privacy and culture at all times. Your communications will remain confidential between us, and all records will be destroyed at the end of our work together.

Each of our counselors follows the ethical guidelines of their professional bodies, and they can provide you with more information on this before you begin working together. Our counsellors are members of the BACP, the Counseling Society, or the UKCP.

We will always protect your identity and personal details, and the only exceptions to that are where your therapist believes that there is a serious risk to yourself or others, or when we are compelled by law to reveal information. In the rare event that your therapist breaks confidentiality, this will be done with your prior knowledge, if it all possible, and only to people who absolutely need to know (for example, doctors). All of our therapists undertake regular supervision, but they would in no circumstances reveal the identity of a client to their supervisor.

It is not always possible to know if working online is the most appropriate way for you to receive support. If your therapist came to believe that face-to-face therapy would be a better option for you, she would help you to find a therapy in your local area and continue to support you while you made the change to face-to-face therapy. If your therapist felt that another online therapist might be better placed to help you than they were (for instance, because they have a specialised skill or experience) they would suggest a change and support you while you made this change.

This website is based in the UK, as are all of our therapists, and both it and our therapists are subject to UK law.